Frequently Asked Questions

Is my order discreetly shipped?

All our orders are discreetly shipped in a neutral bubble envelope or shipping box. The billing statement is also under a neutral name, making it untraceable to our website. No one can see what’s inside your package from the outside!

What does the law say about research chemicals?

Classic drugs are listed in the Opium Act. Therefore, it’s illegal to make, buy, or sell these drugs. Research chemicals fall under the Commodities Act. This means that making, buying, and selling them is legal according to the law. It falls under the same law as, for example, shampoo and perfume. Of course, we also have to comply with certain rules within the Commodities Act. That’s why you’ll find a clear label on all our products indicating the dangers of the substances (similar to shampoo, for example: rinse well if in contact with the eyes). Additionally, we always state that our products are not intended for human consumption but solely for research purposes.

How can I trust that your website is reliable?

Under our products, you’ll find many reviews from Space Express customers. Additionally, there’s a great piece written by Chemviewer, so be sure to take a look! https://chemviewer.com/listing/space-express-nl/

How do I pay for my order?

Unfortunately, payment is currently only possible via direct bank transfer. We’re doing our best to quickly offer other payment methods as we have in the past.

What if I’m not satisfied with my product?

We strive to deliver top quality, but if there’s anything you’re not satisfied with, please contact us as soon as possible so we can find a suitable solution.

Another question? Send us an email or use the contact form on the website!